Currency
SGD

Return Policy

Return Policy

You may return any item purchased from BEI within fourteen (14) days of delivery. If you wish to return an item purchased from BEI, please notify us via email or telephone. While you do not need to give us a reason for the return, we do ask to be notified so we can look out for it and refund you accordingly. Any courier charges pertaining to the return will be borne by you.

The item you return must be in its original condition, with original packaging and accessories where applicable. We cannot accept returns of items if they show signs of having been used, unwrapped from its original packaging, damaged, or are with missing parts.

Refunds will be made within fourteen (14) business days of our receiving and accepting your returns. Refunds will be made through the issuance of store credits to your account with BEI if you pay by online credit card or Paypal, otherwise, refunds will be made by cheque. If you are returning a gift, purchased for you by someone else, we will issue the refund for the item to the gift giver. The refund will be made through the issuance of store credits to the gift giver's account with BEI. Hence, do let us know the rightful person to credit.